Refund policy
No Returns — All Sales Final
All Brandish Apparel products are final sale. We do not accept returns or exchanges for change of mind, incorrect size selection, color preference, buyer’s remorse, or other customer-ordering errors.
Please review all product descriptions, measurements, size charts, colors, pricing, shipping information, and order details carefully before completing your purchase.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us at info@silverlifecreative.com within 30 days of delivery.
Please include:
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Your full name
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Order number
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A description of the issue
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Clear photographs showing the item and the problem
After reviewing the claim, we may provide a replacement or refund when appropriate. Do not send an item back unless we provide written return instructions. Unauthorized returns will not be accepted.
Lost or Missing Orders
If your tracking information shows that your order was delivered but you did not receive it, contact the shipping carrier first and then email info@silverlifecreative.com for assistance.
Brandish Apparel is not responsible for orders delivered to an incorrect or incomplete address entered by the customer. Additional shipping or replacement costs may apply.
Order Changes and Cancellations
Because many products are made specifically after an order is placed, changes and cancellations are not guaranteed. Contact info@silverlifecreative.com immediately if you notice an error.
Once production or fulfillment has begun, the order cannot be changed or canceled, and no refund will be provided.
Sale Items and Gift Cards
Sale items, promotional products, limited-edition releases, custom products, made-to-order products, and gift cards are final sale and cannot be returned, exchanged, or refunded except when required by applicable law.
Refund Processing
When Brandish Apparel approves a refund for a damaged, defective, incorrect, canceled, or undelivered order, the refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Consumer Rights
This policy governs voluntary returns and exchanges. Nothing in this policy limits any consumer rights that cannot legally be waived under applicable law.
For questions, contact info@silverlifecreative.com.